Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Park Royal Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Park Royal Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Our Admissions Process & Criteria

Patients seeking admission to any of our programs can simply contact our intake/admissions team 7 days a week, 24 hours a day.

Our staff will be able to answer any questions that you may have and assist you in deciding on the best treatment option based upon your personal needs, and work with you on a free, confidential assessment. We accept most types of insurance, and if you ultimately decide Park Royal is not a fit for you, we will work with you and our contacts in the community to refer you to another program that may be more suited to your needs.

Loved ones are welcome to visit those in treatment.  Below are our 2020 visiting hours:

2 East Visiting Hours
Tuesday from 3:00 PM to 4:00 PM
Saturday from 1:30 PM to 3:30 PM

2 West Visiting Hours
Wednesday from 3:00 PM to 4:00 PM
Sunday from 1:30 PM to 3:30 PM

3 East Visiting Hours
Tuesday from 2:00 PM to 3:00 PM
Saturday from 1:30 PM to 3:30 PM

3 West Visiting Hours
Wednesday from 2:00 PM to 3:00 PM
Sunday from 1:30 to 3:30 PM

Adult Inpatient Admissions Criteria

Learn More About Our Admissions Criteria for Our Adult Inpatient Treatment

Park Royal’s guidelines for inpatient admissions are the following:

  • Consistently demonstrates significant impairment that prohibits them from functioning in a less structured environment
  • Demonstrates ability to participate in treatment and is able to actively work toward  accomplishing these goals
  • Able to participate in activities of daily living
  • Criteria for Admission to Psychiatric Intensive Treatment Unit
  • Consistently demonstrate severe impairment that prohibits them from functioning in a less structured environment (General Adult Program)
  • Demonstrates significant psychosis resulting in insufficient insight, impulse control, and orientation to be an immediate danger to self or others
  • Demonstrates significant confusion or unpredictability that has potential for serious harm to self or others
  • Demonstrates a manageable combination of psychiatric/medical problems that requires an intensive level of staff supervision and assistance
  • May be admitted on a Baker Act

Seniors / Geriatric Program Admissions Criteria

Learn More About Our Admissions Criteria for Our Seniors & Geriatric Inpatient Treatment

  • Age 65 or older (younger patients may be considered on a case by case bases)
  • Consistently demonstrate significant impairment that prohibits them from functioning in a less structured environment.
  • Demonstrate potential ability to participate in treatment, in varying degrees, and are able to actively work toward accomplishing defined treatment goals.
  • Able to assist in activities of daily living
  • Must have a clearly defined psychiatric diagnosis
  • May be admitted on a Baker Act

Co-Occurring Treatment Program Admissions Criteria

Learn More About the Criteria for Entering Treatment for Our Co-Occurring Program

Patient meets criteria of at least two of the following Six Dimensions, at least one of which is in Dimension 1, 2, 3.

  • Dimension 1: Acute Intoxication and or Withdrawal Potential
  • Dimension 2: Biomedical Conditions and Complications
  • Dimension 3: Emotional, Behavioral, and Cognitive Conditions and Complications
  • Dimension 4: Treatment Acceptance Resistance
  • Dimension 5: Relapse or Continued Use Potential
  • Dimension 6: Recovery Environment
  • May be admitted on a Marchman Act

Treatment Assessment

Assessing Your Treatment Needs

When you arrive at Park Royal Hospital, you will be assessed to determine your specific needs. Our compassionate, experienced staff will then create a plan of care that addresses your unique strengths and goals. We will tailor your plan for whatever mental health and/or addiction concerns you are experiencing.

Many patients who struggle with chemical dependence will begin treatment in our detox program (described below), and then transition into other levels of care. By providing a full spectrum of psychiatric and addiction services, we are able to seamlessly transition our patients throughout the continuum of care without an interruption in support.

Following our mission of offering specialized treatment for each of our patients’ needs, we have a number of special programs and levels of care.

Call for Free Insurance Verification
  • Aetna
  • Beacon Health Options
  • Blue Cross Blue Shield
  • Medicare
  • StayWell
  • and more...

Marks of Quality Care
Why this matters?
  • Centers for Medicare & Medicaid Services (CMS)
  • Florida Agency for Health Care Administration
  • Florida Department of Children and Families
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation

Everyone was nice and helpful! The techs I worked with made things make sense in the most upbeat cheerful way.

– Gaby

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